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Front Office Management (202401-Lecture) (Mon 8am -10am)
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General
MARKS FOR ALL THE ASSESSMENTS
Module Information (MI) on Front Office Mgmt
TELEPHONE TECHNIQUES ASSIGNMENT GUIDELINES
A) FRONT OFFICE MANAGEMENT NOTES :
B) FRONT OFFICE MANAGEMENT SLIDES :
(4) Guest cycle - Pre arrival phase
(5) Guest cycle - Arrival & Occupancy Phase
(6) Guest cycle - Departure Phase
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Advanced Diploma
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Course info
Front Office Management (202401-Lecture) (Mon 8am -10am)
Lecturer:
Brenda Yeo Siok Mui .
Skill Level
:
Beginner